Return Address

OUR RETURN ADDRESS & RETURN POLICY

Our customers have the right to return the product within 14 natural days. This term will expire on the 14 natural days of the day the product has been received by the customer. If an item doesn’t arrive or is defective, and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid.

Customers will be responsible for return shipping cost. There are no refunds 48 hours after your order was placed. There will be no refunds if your order(s) has been processed or shipped.

For orders shipped to the wrong address due to a customer inputting the incorrect address, the customer must cover the cost of ordering replacement items so please be extremely careful when entering your shipping address. 

Due to the nature of made-to-order custom-made items, we do not offer refunds on those items. If any of these items are defective, we will happily exchange them for you. 

Return policy does not apply to sale items/our custom designed items, we do not offer exchange or refund after purchase/order confirmation unless item is defective or does not materially match the description provided. Please choose your item carefully. 

Damaged/defective items must be returned in the original condition they were received in with all the accompanying accessories. You must provide us with an image of the item and email us at support@yogaharem.com for replacement.